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Can a customer change the number of additional seats while upgrading or downgrading their plan?
Can a customer change the number of additional seats while upgrading or downgrading their plan?
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Written by MaryGrace
Updated over a week ago

Can I Change the Number of Additional Seats?

One question that often comes up is whether customers can change the number of additional seats while upgrading or downgrading their plan. The short answer is no, we do not allow this. Let us explain why.

When you upgrade or downgrade your plan, you are essentially switching to a different plan with a different set of features and pricing. This means that the number of additional seats available may also change.

To avoid any confusion or billing issues, we do not allow customers to change the number of additional seats in their plan.

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